The know-do gap is defined as a gap between the recommendations of research evidence and what is done in practice. This workshop covers methods to identify and understand the existence of “know-do” gaps in implementation research and assess these gaps using quality indicators which can be used to develop strategies to measure the gaps. Participants will learn how to identify the “know-do” gap by organizing a diverse implementation team to examine gaps in practice and then determining a suitable set of stakeholders to represent the population of interest. This workshop will also describe a three-step approach to assess gaps, including the brainstorming phase to determine priority practice gap areas, identify available research evidence on best practice recommendations, and finally use quality indicators and the Delphi technique to measure the gap between current and ideal practice.

Learning objectives

• Conduct a holistic “know-do” gap assessment using a wide range of resources including stakeholder views, clinical practices, direct observations, and competency assessments
• Apply the three-step approach to assess gaps: brainstorming, identifying practices used to determine gaps, and evaluating quality indicators
• Determine effective quality indicators and perform the Delphi technique to formulate the quality indicator